Create Password

You have successfully created your account. An email has been sent to {email} with instruction on how to verify your email.

Your account registration is being reviewed. You can login to your {appName} account to access your ticket for account registration related inquiries. An email has been sent to {email} for your reference.

Account Registration Application

Registration Successful

Please check your email. Instruction was sent on how to reset your password.

Reset Password

Card Deposit

Dashboard

Deposit via Debit/Credit Card

Upload a clear copy of your proof of deposit showing the crypto transaction on it.

Crypto Deposit Request

Drag and drop your copy of bank receipt here, or click here to browse.

IMPORTANT

Please ensure that only {cryptoName} is sent to this address. Sending coin or token other than {cryptoName} to this address will likely result in unrecoverable loss.

Deposit via Local Bank Transfer (Japan)

Create JP Voucher Request

Send JP Voucher Request

Deposit via Local Bank Transfer (SEA)

Upload a clear copy of your bank receipt showing the bank name, amount and your name on it.

Deposit Request via Wire Transfer

No Exchange Currency History

ABOUT CRYPTO TO FIAT CURRENCY EXCHANGE

The currency will be immediately converted from the source (sending) currency to the target (receiving) currency upon exchange.

ABOUT FIAT TO FIAT CURRENCY EXCHANGE

To exchange cryptocurrencies to fiat currency or vice versa, please submit a support ticket.

Our Customer Support Team will respond with an indicative rate for you to approve. The approval of the rate is only valid for 15 minutes. Once expired, you will need to request again and should be online within the period of time for us to proceed and complete the exchange.

Trading hours are open from Mondays - Fridays (except holidays) from 10:00 AM to 5:00 PM GMT+9.

PROCESSING HOURS

SUPPORTED CRYPTOCURRENCIES

SUPPORTED FIAT CURRENCIES

Exchange Currency History

Currency Exchange

Exchange Currency

Once deleted, you will not be able to recover this record!

No Transaction

Browse your CSV File

Review extracted CSV

Subject

Two Factor Authentication

Crypto Internal Transfer

Fiat Internal Transfer

You have no internal transfer yet.

Internal Transfer History

Transfer Between Users

Internal Transfer

No Document Uploaded

Please check the short guidelines before uploading your KYC documents (Proof of Identity and Proof of Address).

Your EPO Wallet account now has “Preliminary Status.” During this period, you’ll enjoy certain privileges that enhance your experience:

Preliminary Status

In order to enhance your experience during the verification process, we offer the opportunity to upgrade your account to Preliminary Status. This upgrade can be achieved by uploading a valid proof of ID and Selfie.

Once your account has been upgraded to Preliminary Status, you will gain access to the following features within seven (7) days:

Proof of Address

Proof of ID

Selfie Proof

KYC (Know Your Customer) Verification

Submit Documents

Master Password

Notifications

Create Payment Request

Payment Request - Approval

View Payment Request

Received Payment Request

Payment Request (Approve/Reject)

Payment Request

Sent Payment Request

Features of {appName} Prepaid Card

{appName} Prepaid Card is an HKD-denominated card, which you can load via your {appName} Account

Prepaid Card

Card Top Up

We are excited to announce that we are now accepting new applications for our affiliated prepaid cards. These cards offer a convenient solution for your shopping, deposit, and withdrawal needs.

To apply, please click the button below:

Affiliated Prepaid Cards Application

Change Email Address

Change Name or Date of Birth

Change Password

Change Email

Send request to change Name or Date of Birth

Password Update Success

Ticket Created

No Ticket

Tickets

No Transaction History

If you have recently moved, please update your address information promptly to ensure uninterrupted service. Kindly upload a new proof of address to verify your current residence. After uploading, our Customer Support will reach out to you for further assistance. Thank you!

Language Successfully Updated

Create a Ticket

Ticket Created

Ticket Error